Today, Chuck talks about Jean Tabaka and some facilitation wisdom he learned from her about clearly articulating instructions for a group activity. Let them know what, when, who, how, and pause for questions.
In today's episode, Chuck picks a marketing topic: the consumer buying decision process. He talks about the five steps (problem or need recognition, information search, evaluation of alternatives, purchase, and post-purchase behavior). Then, he contrasts marketing a service to marketing a physical good.
In this episode of the Agile Chuck Wagon, the topic is benchmarking. Chuck talks about the four kinds of benchmarks for computer programs, as well as things you need to control in order to get reproducible results. He then compares agile team metrics to these kinds of benchmarks and these factors to control.
To kick off season 6, Chuck talks about the equipment and process he uses to record the podcast. The majority of the episode is his podcast recommendations. If you'd like a list of podcasts he mentions, contact him by email (chuck at agile chuck wagon .com) or Twitter (@AgileChuckWagon or @ChuckDurfee).